We Are Open for Business - Providing Services Safely to Our ClientsOur Brandon and Hamiota offices are once again open regular hours. Appointments are also being taken in remote offices located in Deloraine, Killarney and Birtle (call for attendance days).

We take very seriously the health of our clients and our staff during the COVID-19 outbreak.

We have carefully researched and planned in preparation for this and will continue to take steps to reduce potential exposure to those we work with and the community at large. We reserve the right to change our procedures at any given time should it be necessary.

The following actions have been taken:


Our Commitment to You:

We are using social distancing techniques to conduct business where possible, including telephone and video conferencing.

Clients are seen by scheduled appointment only. Screening questions are reviewed prior to all appointments. Appointments are booked strategically so as to limit the number of clients in our office at any given time.

We have proactively enhanced cleaning and sanitation processes within our office.

When you enter our office, you will notice:

- hand sanitizer at several stations with all visitors being encouraged to use this upon entry and exit
- plexiglass shields in place where visitors may frequent
- the use of facemasks for those in attendance of meetings
- screening of all clients who will be attending scheduled appointments


Our Commitment to our Staff:

Our staff has been given training in the areas of:

- maintaining safe work spaces
- minimizing prolonged (more than ten minutes), close (less than six feet) contact between co-workers
- avoiding greetings that involve touching or handshakes
- proper hand washing and cough etiquette
- instruction to remain at home and follow public health advice relating to self-monitoring and self isolation if they, or a member of their household, feels ill
- the use of facemasks when participating in ‘in-office’ meetings


If you wish to meet with one of our team members:

We invite you to contact our offices for information. We offer the following options:

- a scheduled telephone call
- a virtual meeting using Microsoft Teams
- a scheduled in-person meeting

Not sure about using Teams? We have trained staff who can assist you and even do a trial run to ensure your computer, iPad or cellular phone will work for this. We have found that this works extremely well, especially for clients who normally would travel a distance.

Questions about in-person meetings? Specific protocols will be followed, and our administration staff is happy to outline the procedure for meeting with one of our professionals.

We commit to continuing to service our clients while actively monitoring the situation to ensure health and safety for all. Although we live in uncertain times, our commitment to provide you with a high quality of work and personal service remains. We appreciate your cooperation and patience.